Everything our Toshiba service center offers, in detail: the appliances we repair, each one's most common faults, what every visit includes, and how the cost is calculated — transparently. And if your appliance is down right now, skip the reading: call 16062, the inspection is always free.
Our core service: you call, we schedule a time that suits you, and a technician specialized in your exact appliance type arrives carrying the common spare parts for your model. In Greater Cairo, Alexandria and the Delta we usually arrive the same day, and most repairs are completed at your home, in front of you.
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24/7 Emergency Repairs
A fridge that stopped at midnight with a week's food inside? A water heater that died on a winter Friday? Our 16062 hotline runs 24 hours a day, every day — including feasts and holidays. Breakdowns don't pick convenient times, so our emergency team is always on standby.
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Maintenance Contracts for Businesses
Running a restaurant, hotel, café or company with a fleet of Toshiba appliances? We offer monthly and annual maintenance contracts with scheduled check-ups, priority response within hours, and preferential spare-part pricing — so a broken appliance never stops your business. Call 16062 for a tailored quote.
What We Repair — Specialized Service for Every Toshiba Appliance
Each appliance type has its own dedicated team of technicians who know Toshiba's old and new models and their error codes. Here are the faults we handle every single day:
We handle every Toshiba washer type — Egypt's most common top-loaders, front-loaders and semi-automatics, from 7 to 17 kg. The faults we fix most:
Not spinning, or stopping before the spin cycle
Not draining or draining very slowly (often code E1)
Not filling with water, or filling too slowly (code E5)
Water leaking from underneath
Violent vibration or loud noise while spinning
Lid not locking or opening (code E2); motor and clutch faults (code E7)
Every washer visit includes a full check-up, filter and drain-pump cleaning when needed, and balance adjustment before the technician leaves. Book on 16062.
Cooling specialists for Toshiba No-Frost and defrost models of every size. What we see most:
Not cooling at all, or cooling weakly
Freezer works but fridge doesn't cool — the classic No-Frost fault
Excess ice build-up, or water dripping inside or underneath
Compressor running non-stop, or loud clicking/buzzing
Worn door gasket leaking cold air (and raising your electricity bill)
Includes full compressor, thermostat and cooling-circuit diagnosis, Freon pressure check and genuine-gas recharge when needed — with the 6-month warranty.
All sizes and types — LED and Smart — with true board-level repair, not just replacement quotes:
Won't turn on (standby light off or blinking)
Sound with no picture, or a barely-visible dark image — the classic backlight fault
Sudden shutdowns or repeated restarts
Vertical/horizontal lines or color patches
HDMI ports, remote or software issues
Professional honesty: on some large screens, a panel fault may cost more to fix than a new TV is worth. We'll tell you straight away after the free inspection — the decision is yours.
The one appliance we tell you never to open yourself — its high-voltage capacitor stays charged even after unplugging. Our technicians discharge it and inspect safely:
Runs but does not heat — the common magnetron / HV-circuit fault
Sparking inside the cavity (usually the mica sheet)
Turntable not rotating, or unresponsive buttons
Completely dead, or trips the breaker when the door closes
Free inspection — and we tell you plainly if a repair is not economical versus a new unit.
Clean results come from a whole system — heat, spray pressure and salt — and our technician tunes all of it, not just the visible fault. Most common repairs:
Dishes coming out dirty — food or detergent residue
Water not heating (tablets half-dissolved, dishes cold)
Not draining, or stopping mid-program
Leaks from the door or underneath — priority response
White film on glassware (salt system) and error codes
On every visit: the salt system and water softener set to your area's water — the biggest factor in dishwasher lifespan in Egypt.
A final price announced and approved by you before the appliance is opened
Genuine spare parts — and you keep the replaced part
An itemized official invoice
A written 6-month warranty on workmanship and parts
A follow-up call after the repair
These aren't marketing promises — they're standard operating procedure on every visit. If any technician falls short, escalate directly on 16062.
How Is the Repair Cost Calculated?
Simply: cost = spare parts (if any) + labor by fault type. Inspection is free everywhere, the final price is announced and approved before any work starts, and nothing is ever added afterwards. Decide not to repair after hearing the price? You pay nothing at all.
Spare parts+Repair labor=Final price announced before any work
Services FAQ
Is the repair done at home, or do you take the appliance to a workshop?+
The vast majority of faults are fixed at your home on the first visit, since the technician arrives with your model's common parts. Rare cases needing a workshop (motor rewinding, complex board repair) are moved only with your prior clear agreement, and returned right after repair.
What if the spare part isn't with the technician?+
We source it from our stock and return at an agreed time — usually within a day or two. The inspection stays free, and you pay nothing until the repair is actually completed.
Do you offer maintenance contracts for businesses?+
Yes — monthly and annual contracts for restaurants, hotels, cafés and companies, including scheduled check-ups, priority response and preferential part pricing. Call 16062 and ask for the contracts team.
Do you repair old or discontinued Toshiba models?+
In most cases, yes. Full specialization in Toshiba means deep knowledge of older models and access to genuine-compatible parts. WhatsApp us the model on 01050887010 and we will confirm availability instantly.
What happens if the same fault comes back after the repair?+
You're covered by a written 6-month warranty on both workmanship and the part — if the same fault recurs within it, we repair it again completely free, no argument.
Book Your Service Now — the Inspection Is on Us
Whatever the Toshiba appliance and whatever the fault, the first step is one free phone call. Tell us the appliance and the problem, and leave the rest to us.
