Washing Machine Repair
Top-load, front-load or semi-automatic — repaired at your home: not spinning, not draining, leaking, program stopping, or error codes such as E1, E5 and E7.
Authorized Center · Available now 24/7
Toshiba Authorized Service Center in Egypt
Specialized maintenance for every Toshiba appliance: washing machines, refrigerators, deep freezers, TVs, water heaters, microwaves, cookers and dishwashers. Over 100 certified technicians at your service 24/7, with home service covering all governorates of Egypt — free inspection, genuine spare parts, and a written 6-month warranty on every repair.
Average response under one minute — Toshiba customer service available around the clock.
- Free inspection
- Genuine spare parts
- Written 6-month warranty
6 monthsWritten warranty
100+Certified technicians
100+
Certified technicians
27
Governorates covered
24/7
Around-the-clock service
6 mo
Written warranty
Our services
Toshiba Maintenance Services — We Repair Every Toshiba Appliance
Whatever Toshiba appliance needs attention, we have a team that specializes in exactly that. Our technicians don't handle faults generically: each one focuses on a specific appliance type and knows Toshiba's models and error codes inside out — faster diagnosis and, in most cases, a repair completed on the very first visit.
Refrigerator Repair
Not cooling, weak cooling, ice build-up or leaks? No-Frost and direct-cool specialists: compressor, thermostat, cooling circuit and Freon recharge with genuine parts.
Deep Freezer Repair
A freezer protects what matters, so its breakdown can't wait. Upright and chest units around the clock: weak freezing, thermostat and motor faults, gas leaks.
TV & Screen Repair
No picture, sound without image, sudden shutdown, or lines on screen? All sizes — LED and Smart — with precise backlight and board diagnostics.
Water Heater Repair
No hot water, leakage, or failed ignition — electric and gas heaters serviced safely, with safety valves and thermostats checked on every visit.
Microwave Repair
Running but not heating (the famous magnetron fault), internal sparking, or a stuck turntable? Microwaves are dangerous to open yourself — our technicians discharge the high-voltage capacitor and repair safely with genuine parts.
Cooker Repair
Burners not igniting, yellow sooty flames, or an oven that keeps dying? We tune burners to steady blue, fix the flame-safety device, and run a mandatory gas-leak test on every visit.
Dishwashers & Other Appliances
We also cover Toshiba dishwashers (not draining, not heating, poor results) and other Toshiba home appliances. Don't see yours listed? Call and we'll confirm coverage right away.
Simple steps
How to Book a Toshiba Repair — 4 Simple Steps
- 1
Call or WhatsApp us
The 16062 hotline works 24/7, or message 01050887010. Tell us the appliance type, model and a short description of the fault.
- 2
Pick the time that suits you
We arrange the earliest available slot in your area — same-day in most governorates.
- 3
Free inspection, clear price
The technician diagnoses the fault precisely, then quotes the full final price before any repair. The decision is always yours.
- 4
Repair with a 6-month warranty
Genuine spare parts, an official invoice and a written warranty certificate — plus a follow-up call to make sure everything runs perfectly.
1606224h hotline
Why us?
Why Toshiba Owners Choose Us
Toshiba specialists only
Full focus on one brand means faster diagnosis, more accurate repairs, and parts always in stock for old and new models.
True home service across Egypt
100+ technicians spread over the governorates, so you never have to search for the nearest Toshiba service center — we come to you.
Free inspection, full transparency
The check-up is free and the price is announced and approved by you before any work starts. No surprise fees.
Genuine spare parts
We fit genuine parts and hand you the old part after replacement, with an itemized official invoice.
6-month written warranty
Covering both workmanship and the spare part. If the same fault recurs within the warranty, we fix it free.
After-repair support
Our customer service follows up after every repair and stays available 24/7.
Customer service
Toshiba Customer Service — Here for You Around the Clock
Our Toshiba customer service team is available to answer your questions and book your appliance repair 24 hours a day, 7 days a week. Whether you are looking for the Toshiba customer service number, want to understand why your washer or fridge is acting up, ask when the technician will arrive, or register an in-home Toshiba repair request — reach out and we will help you and set the nearest available slot in your governorate.
We provide Toshiba customer service and repair across Cairo, Giza, Alexandria, the Delta governorates and many more cities of Egypt, routing your request to the nearest specialist technician by appliance type and area. And our job does not stop at logging the request: we follow up before the visit to confirm the appointment and fault details, during the repair to keep the steps and cost clear, and after completion to make sure your appliance is running exactly as it should.
To reach Toshiba customer service and book a repair, call the 16062 hotline, tell us the appliance, the fault and your area — and our team will register your request and follow it through to completion.
24/7Always answering
Expert content
Toshiba Error Codes — Understand Your Appliance Before You Call
The error code on your machine's display can tell you a lot. Here are the most common Toshiba top-load washer error codes, what they mean, and the first safe step to try:
| Code | Meaning | Likely cause | First safe step |
|---|---|---|---|
| E5 | Water supply fault | Closed tap or clogged hose/filter | Open the tap; clean the inlet filter |
| E7 / E71–E74 | Motor rotation fault | Motor or rotation sensor | Motor, sensor and wiring check |
| E6 / E61–E66 | Motor drawing excess current | Overload or clutch fault | Reduce the load; check the clutch |
| E2 / E21–E23 | Door lock fault | Door switch or safety lever | Check switch, lever and wiring |
| E95 | Water-level sensor fault | Sensor or its hose | Check the sensor and hose |
Note: codes and meanings can vary by model — check your appliance manual, or call 16062 and our technician will guide you instantly.
Toshiba El-Araby · Updated 2026
Own a Toshiba El-Araby Appliance? We've Got You Covered
Since the end of 2025, El-Araby Group is no longer Toshiba's commercial partner in Egypt after a decades-long partnership. What does that mean for you as a Toshiba owner? It's simpler than you think:
Still under El-Araby warranty?
Your warranty service continues through El-Araby's own centers until your warranty period ends.
Out of warranty?
That's where we come in — specialized repair for all Toshiba and Toshiba El-Araby appliances with genuine parts and a 6-month repair warranty, at your home in any governorate.
Call 16062 with your appliance model and we'll confirm coverage and an approximate cost before the technician's visit.
Coverage
Toshiba Maintenance Across All of Egypt
Wherever you are, skip the search for the nearest Toshiba service center — our technicians cover every governorate:
- Cairo
- Giza
- Alexandria
- Qalyubia
- Dakahlia
- Sharqia
- Gharbia
- Monufia
- Beheira
- Kafr El-Sheikh
- Damietta
- Port Said
- Ismailia
- Suez
- Fayoum
- Beni Suef
- Minya
- Assiut
- Sohag
- Qena
- Luxor
- Aswan
- Red Sea
- Matrouh
- North Sinai
- South Sinai
- New Valley
In Greater Cairo, Alexandria and the Delta we usually arrive the same day; elsewhere we coordinate the earliest possible visit — call 16062 and tell us your area.
FAQ
Frequently Asked Questions
What is the Toshiba maintenance number in Egypt?
Our unified hotline is 16062, available 24/7. You can also book via WhatsApp or call 01050887010, or reach our landline on 0237615300.
Is the inspection really free?
Yes — inspection is completely free in all governorates, and you receive the full final price before any repair, with total freedom to decide and no obligation.
How fast does the technician arrive?
We operate around the clock. In Greater Cairo, Alexandria and most Delta cities the technician usually arrives the same day; in other governorates we arrange the earliest slot — typically within 24 hours.
Do you repair Toshiba El-Araby appliances?
Yes — we repair all Toshiba appliances in Egypt, including out-of-warranty Toshiba El-Araby units, with genuine parts and a 6-month warranty. If your appliance is still under El-Araby warranty, warranty service remains with El-Araby centers until it expires.
Are the spare parts genuine?
100%. We use genuine parts matched to your model, hand you the replaced part, and issue an official invoice detailing the part and its price.
How long is the repair warranty?
Six months, in writing, covering both the workmanship and the spare part. If the same fault recurs within the warranty period, we repair it free of charge.
Do you work on Fridays and public holidays?
Yes — we operate 24 hours a day, every day of the week, including Fridays, feasts and public holidays. A broken fridge doesn't wait, and neither do we.
How much does a Toshiba washer or fridge repair cost?
It depends on the fault and the parts needed, which is why we always start with a free inspection: the technician pinpoints the fault and announces the final price before any work begins — no hidden fees, no later add-ons.
Your Toshiba Needs a Repair? Don't Put It Off
Today's small fault can become tomorrow's bigger bill. Call now and the nearest specialized technician will reach you fast — free inspection, clear pricing before the repair, and a written warranty after it.